We would happily recommend them for anything. Their attitude is to do it right and to do the right thing. Others are always selling. 101 Mobility is trying to solve the problem. There is a difference!!
December 15, 2018
Mount Sinai, NY
Having MS it makes my life getting upstairs very easy! The installation went fast, and, the two men were courteous. They explained everything. I highly recommend Mobility 101 to anyone that is thinking about a stairlift or in need of other mobility devices.
I received excellent information about the chair stair I bought, which made it easier for me to make the decision to get it. I was ill so I couldn't agree to set it up right away but once we did the service was timely and excellent. The two men that came to install it were professional, and thorough in showing me how to use it and what all the safety procedures are.
Don Belcher was an excellent representative of 101 Mobility. I was given total and correct information on a timely basis. I enjoyed working with them to finalize the purchase. All in all my experience with 101 Mobility was excellent.
the installer was fine. he explained the product and installed it in a timely manner. i am very satisfied so far. i do have a dopey question. can the chair go slightly faster? give me a call with your answer if possible. thanks [FIRST NAME REMOVED]
I liked all aspects of dealing with OneMobility! The product line & that you can rent a stair chair lift, the professional and careful installation, and their responsiveness. One Sunday morning a breaking sound was coming from the chairlift and I called to leave a message. To my happy surprise the owner answered the phone, walked us through the simple adjustment and insisted we call at any time if we had a problem. Additionally the ramp installed in our garage was great despite it being a very last minute request so I could be released from the hospital in a wheelchair and the bathroom bars OneMobility installed have not only been a god send but permanent improvement. Yea OneMobility!
Don Belcher was so incredibly helpful to my family at a time of changing medical priorities. He rearranged his installation team's schedule so that a ramp could be installed at my mother's house in time for her to return from a hospitalization. He handled this on two days' notice. Extremely impressive customer service.
So far, great product. Friendly, helpful staff. Installation when promised. Positive experience!
(My husband is thrilled with the stair climber. Going up the stairs was a tremendous effort since his accident and now going "upstairs" is so easy.)
The products and services from 101 mobility are top notch. The stairlift, ramp and grab bar have given my husband independence and freedom in spite of his impairment. John has been courteous and diligent from start to finish.
We are most grateful for the members of your team who were so helpful and professional when they came to install our chairlift. They left the house in excellent condition when they completed the installation of the Chairlift.
Now that we have been using the chairlift for a little while the sisters don't know how we got along without it!
The product works well, and fits perfectly in our challenging space.
after lifting, setting up and taking down a portable ramp for over 6 months in the heat and the rains we decided to look into a more permanent ramp. John was so patient and helpful when my sister and I showed up to ask questions about the mobility ramp he showed us our options and didn't make us feel like we were keeping him from his work. he then suggested we have someone come to the house to give us the estimate which we did. Don was quick to contact us and came out to the house on an extremely hot day to measure and give us our estimate. he too was so nice and patient. we were worried that the final appointment to have it installed would be postponed due to rain but they showed up on time and finished the job quickly they were very nice too. overall everyone at 101 mobility was a pleasure to deal with. having this ramp has made life so much easier for our dad who has many dr appointments and diaylsis 3xs a week. we are very pleased and would highly recommend them to anyone in need of a ramp.
It was truly a great pleasure working with Don Belcher .Everything was handled very
professionally. The installation was outstanding and everything went very well.
I could not be more happy with the quality of the Chair Lift.
Thank You again as I appreciated all your efforts.
Mrs. [NAME REMOVED]
The no pressure sales approach was critical in my selection 101 Mobility. Once i made my selection , the company did not look for a down payment. It just scheduled installation taking into account my need time frame.
They arrived timely and worked quickly and cleanly.
The principal of 101 Mobility took as much time as i need to learn how to operate the stair chair taking the time to repeat the usage instructions and maintenance instructions. Finally i was provided with all written instructions & warranty papers without having to ask.
All - in - all it was a pleasant transaction.
Sales attitude was prompt, measurements were made by salesperson at job site, options were suggested upon consideration of needs. Terms and conditions were explained with job estimate and modifications were also suggested. Installation was done expertly and timely. My mom has a safe passage. Happy all around.
Susan A Lampach, Realtor
Cell # [PHONE NUMBER REMOVED]
Coldwell Banker Residential Brokerage
My husband had Hip revision surgery due to a fractured femur and was only allowed to put 10% of his weight on his surgery leg. In order to come home from rehab he needed to be able to go up and down the 5 stairs into our house. I called 101 mobility looking for a ramp or stair lift rental. They came over that same day and we decided that the stair lift would be perfect for our situation. The following Monday they were there right on time and installed it in the garage. When my husband came home it was a perfect way for him to get into the house. He loves it! We have been using it for over a month now and I am so grateful for 101Mobility for their quick response. Thank you 101 Mobility!
We called Don Belcher, ,Mobility Consultant to set up an appointment, he arrived on time and thoroughly explained our options and how the machine worked. We chose to rent with the option to purchase at a later date. We like that the company is local and that they are reliable.
The machine was installed and explained in detail.
John was super friendly and helpful when I called from out of state for a scooter for my step-father. He listened to what I was looking for and offered great suggestions based on my needs. My parents visited the store before we made our purchase and they were provided the same great service. Can not recommend John and his team at 101 Mobility enough!!
You have a good product but talking with your staff member Mr. Don Belcher was a huge help. Mr. Belcher provided me with insights and knowledge that went beyond the product familiarization and demonstrated his commitment to the customer and a quality experience.
The quality of the platform and ramp is very good and is so far working very well for us. Don Belcher and John the owner and installer were very helpful in providing a solution for our needs and very professional in their approach.
To start, John is the best. He explained everything to us at the consultation as well as the installation. We asked questions as he worked and it did not bother him. He also gave us “what if” scenarios and solutions.
The stairlift is great for our mother. She does not make a fuss about it, but my sister and I love it! It sustains our mother’s quality of life and gives us piece of mind knowing that mom does not have to struggle going up and down the stairs! Thanks John
I would certainly call on John and his business again and definitely refer him to others. His empathy and understanding was welcomed and appreciated during our tragic time.
He and his son personally did the installation promptly compared to others’ 2 week turn around.
He is a Godsend
Thank you John
101 mobility treated our family with kindness and respect. They were able to satisfy our rush for a ramp in a couple of days. I will recommend 101 mobility to everyone I know.
The ramp was the perfect size and very strong so thanks again for making our tough situation a lot better
Outstanding personalized, compassionate service from John Michielini and everyone we had contact with! The staff took the time to answer my questions in detail as well as promptly scheduling necessary appointments for services that they provide.I highly recommend this company!
Customer service is top of the line!
They were EXTREMELY patient and kind. We had John at my parents house three times before actually buying the unit we needed/wanted. While the house was under construction for a bathroom remodel they were VERY accommodating and patient as we postponed install. Overall I would recommend them just on that alone, however the install went smoothly and the unit is as we needed. Overall I would recommend anyone looking to do business with them just to do it. You will definitely not be disappointed.
Quality equipment, prompt delivery and installation, wonderful customer service. I have not only used John and 101 mobility for my own family needs, I also refer them to my clients and receive excellent feedback.
The chairlift was installed within 3 days from contacting 101 Mobility. Everyone from the sales dept. and installation were very professional and courteous. Chairlift works great and my mother is very happy now that she has access to all floors of the house
John, our representative, was very professional and knowledgeable about the products and functionality of the equipment. He was very quick to respond to questions and very helpful with suggesting certain products for specific uses.
Professional, prompt, courteous! The stair lift makes our home basically a ranch now. Can not say enough good from first call to installation of the unit...the next day! Would and have already recommended 101 Mobility. A++++ all around.
I met with three other local companies for a wheelchair ramp for Mom, but John was the best. Some of the other companies never even returned my calls. He came to give our estimate the same day I called and he was very understanding. The ramp was up within a week ! Thanks John !
This stairlift has made my life so much better. I am able to get upstairs to my own bed, to shower, and to do all the necessary things on the second floor of my home. Your service was exemplary right from Don’s visit to explain the functions of the lift to Andrew’s installation and patient demonstration. I couldn’t be happier!
From the receptionist to the sales person Don and onto the installer Andrew, the whole experience was easy and enjoyable and we couldn't be happier. Don wasn't a pushy salesman. He knew which chair would work best for my mother as soon as we walked in and it was actually the least expensive model they carry, He was knowledgeable about the chair lift and very personable. The installer, Andrew, was very professional and installed the unit within an hour and a half. He was very patient with my mother and showed everything she needed to know about her new chair. We are very pleased with 101 Mobility and I have already recommended them to everybody I have talked to.
Dont know anything about mechanics of the lift other than it works but all dealings with your service people A+ from first inquiry call to salesman to tech installer. Prompt, efficient, pleasant.
It is ok to share my comment, not my name please.
I like the fact that the material was delivered directly to me by the staff of 101. They were very professional and followed through within unexpected timing. Thank you for you service. Mike from Sotac Inc.
My wife and I would like to thank you and 101 Mobility for your excellent service and product at a very competitive price. We are both very happy with the end result. Please extend my thanks as well to the two fine young men who performed the installation today.